Dahua Technology's PTZ (Pan-Tilt-Zoom) cameras are advanced surveillance tools offering extensive motion and zoom capabilities. However, users may occasionally face a PTZ longevity warning, which can be concerning. This tutorial will guide you through the steps to resolve this issue based on the support information provided by Dahua.
Problem Description: The DAHUA PTZ camera model SDT6C432-4P-GB-APV-0280
, installed in November 2021, is displaying a PTZ Longevity Warning. Rebooting the camera and performing a factory reset have not resolved the issue. The warning suggests stopping PTZ actions, which can impede the camera's functionality.
Steps to Resolve the PTZ Longevity Warning Issue:
-
Update Firmware:
- Begin by updating the camera's firmware to the latest version available. This step can resolve the issue if it's related to software bugs.
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Disable PTZ Life Warning:
-
If updating the firmware does not solve the problem, you can disable the PTZ life warning through the camera's settings.
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Access Camera Settings: Access the camera's settings menu through a web browser or the Dahua client software.
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Navigate to the Video Settings: Go to "Settings" > "Camera" > "Video."
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Adjust OSD Information: Within the video settings, find the "Overlay" option, then select "OSD Info."
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Disable PTZ Life Warning: Look for the "PTZ Life Warning" setting and disable it.
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The PTZ longevity warning is independent of the actual installation time and may appear due to the extensive use of PTZ functions such as patterns and tours. Disabling this feature can resolve the warning and restore the camera's normal operation. It's important to note that while this warning can be disabled, it also serves as a reminder to use PTZ functionalities judiciously to maintain the camera's longevity.
Additional Tips:
- Regularly check for firmware updates, as they often include improvements and bug fixes.
- Use PTZ functions only when necessary to prolong the mechanical life of the camera.
- If the problem persists after following these steps, consider reaching out to Dahua's technical support for further assistance.
Additional DAHUA PTZ Cameras Recommendations ：
DAHUA SDT4E425-8P-GB-APV1 8MP+4MP 25x Starlight TiOC Network Panoramic & PTZ Camera
SDT4E425-8P-GB-APV1
8MP+4MP 25x Starlight TiOC Network Panoramic & PTZ Camera
> Panorama：Outputs 180° wide angle splicing image
> Detail: 1/2.8"4Megapixel STARVIS™ CMOS
> 25x optical zoom
> Max. 25/30 fps@8M
> IR distance up to 100 m
> Auto tracking 3.0
> Smart tracking
> Perimeter protection
> Active deterrence
Smart dual light +
DAHUA SDT8C842-8P-FA-APV-0280 4MP Starlight IR WizMind Network Dual-PTZ Camera
SDT8C842-8P-FA-APV-0280
8MP 42x Starlight Dual Light Network Panoramic PTZ Camera
> Panorama: 2 × 4 MP 1/1.8" CMOS image sensor; Detail: 8MP 1/1.8" CMOS image sensor.
> 42 x optical zoom.
> Max. 25/30fps@4K.
> IR distance up to 300 m.
> Auto tracking.
> Perimeter protection.
> Face detection.
> Wiper.
> IP67.
> Sound and light alarm.
> PoE++(802.3bt).
DAHUA SDT8C442-4P-GA-APV-0280 4MP 42x Starlight Dual Light Network Panoramic PTZ Camera
SDT8C442-4P-GA-APV-0280
4MP 42x Starlight Dual Light Network Panoramic PTZ Camera
> Panorama: 2×2 MP 1/1.8" CMOS image sensor; Detail: 4MP 1/1.8" CMOS image sensor.
> 42x optical zoom.
> Max. 25/30fps@4M.
> IR distance up to 300 m.
> Auto-tracking 3.0.
> Perimeter protection.
> Face detection.
> wiper.
> IP67.
> PoE++ (802.3bt).
DAHUA SDT5X425-4Z4-FA-2812 4MP Starlight IR WizMind Network Dual-PTZ Camera
SDT5X425-4Z4-FA-2812
> Dual PTZ system, dual vari-focal lens.
> 1/1.8" 4Megapixel CMOS.
> Powerful 25× optical zoom.
> Starlight technology.
> Max. 25/30 fps@4M.
> Deep-learning-based auto tracking and perimeter protection.
> Support Hi-PoE.
> H.265 Encoding.
IP67.
DAHUA SDT5X425-4Z4-FA-0832 4MP Starlight IR WizMind Network Dual-PTZ Camera
SDT5X425-4Z4-FA-0832
4MP Starlight IR WizMind Network Dual-PTZ Camera
> Dual PTZ system, dual vari-focal lens.
> 1/1.8" 4Megapixel CMOS.
> Powerful 25× optical zoom.
> Starlight technology.
> Max. 25/30 fps@4M.
> Deep-learning-based auto tracking and perimeter protection.
> Support Hi-PoE.
> H.265 Encoding.
> IP67.
DAHUA SDT5X425-4Z4-FA-0832 4MP Starlight IR WizMind Network Dual-PTZ Camera
SDT5X425-4Z4-FA-0832
> Dual PTZ system, dual vari-focal lens.
> 1/1.8" 4Megapixel CMOS.
> Powerful 25× optical zoom.
> Starlight technology.
> Max. 25/30 fps@4M.
> Deep-learning-based auto tracking and perimeter protection.
> Support Hi-PoE.
> H.265 Encoding.
> IP67.
DAHUA SDT5X425-4Z4-FA-0832 4MP Starlight IR WizMind Network Dual-PTZ Camera
SDT5X425-4Z4-FA-0832
> Dual PTZ system, dual vari-focal lens.
> 1/1.8" 4Megapixel CMOS.
> Powerful 25× optical zoom.
> Starlight technology.
> Max. 25/30 fps@4M.
> Deep-learning-based auto tracking and perimeter protection.
> Support Hi-PoE.
> H.265 Encoding.
> IP67.
DAHUA SDT5X405-4F-FA-0600 4MP 5 Starlight IR NETWORK PTZ CAMERA
SDT5X405-4F-FA-0600
> 1/1.8" 4Megapixel STARVIS™ CMOS.
> 5x optical zoom.
> Starlight technology.
> Max. 50/60fps@4M.
> IR distance up to 100 m.
> Auto-tracking.
> Perimeter protection.
> Face recognition.
> Metadata.
> IP67.
DAHUA SDT4E425-4F-GB-A-PV1 X-Spans 4MP+4MP 25x TiOC WizSense Network PTZ Camera
SDT4E425-4F-GB-A-PV1
> Panorama: 1/2.8" 4Megapixel F1.0 CMOS.
> Detail: 1/2.8"4Megapixel STARVIS™ CMOS.
> 25x optical zoom.
> Max. 25/30fps@4M.
> IR distance up to 100 m.
> Auto tracking 3.0.
> Smart tracking.
> Perimeter protection.
> Active deterrence.
> Smart dual light +.
DAHUA SDT6C432-4P-GB-APV-0280 4MP 32X Smart Dual Light Network Panoramic PTZ Camera
SDT6C432-4P-GB-APV-0280
> 1/2.8" 4Megapixel STARVIS™ CMOS
> 32× optical zoom.
> Starlight technology.
> Max. 25/30 fps@2560 × 1440.
> IR distance up to 200 m
> Auto-tracking.
> Perimeter protection.
> Face detection.
> IP66.
> Sound and light alarm.
> 180° Panoramic Splicing.
DAHUA SDT6C425-4P-GB-APV-0280 4MP 25× Smart Dual Light Network Panoramic PTZ Camera
SDT6C425-4P-GB-APV-0280
> 1/2.8" 4Megapixel STARVIS™ CMOS.
> 25× optical zoom.
> Starlight technology.
> Max. 25/30 fps@2560 × 1440..
> IR distance up to 200 m.
> Auto-tracking.
> Perimeter protection.
> Face detection.
> IP66.
> Sound and light alarm.
> 180° panoramic splicing.
DAHUA SDT5X425-4Z4-FAJG-PV-0832 4MP 25x Starlight IR WizMind Network Dual-PTZ Camera for Traffic
SDT5X425-4Z4-FAJG-PV-0832
> Dual PTZ system, dual vari-focal lens.
> 1/1.8" 4Megapixel CMOS.
> Powerful 25x optical zoom.
> Starlight technology.
> Max. 25/30 fps@4M.
> H.265 encoding.
> IP67.
> Illegal parking detection and checkpoint capture.
DAHUA SDT5X425-4Z4-FAJG-2812 4MP 25x Starlight IR WizMind Network Dual-PTZ Camera for Traffic
SDT5X425-4Z4-FAJG-2812
> Dual PTZ system, dual vari-focal lens.
> 1/1.8" 4Megapixel CMOS.
> Powerful 25x optical zoom.
> Starlight technology.
> Max. 25/30 fps@4M.
> H.265 encoding.
> IP67.
> Illegal parking detection and checkpoint capture.
DAHUA SDT7C424-4F-ZBZJ-APV-0400 4MP 24x Starlight IR WizMind Network Panoramic + PTZ Camera
SDT7C424-4F-ZBZJ-APV-0400
> Panoramic: 1/1.8" 4 Megapixel F1.0 STARVIS™ CMOS
Detail: 1/2.8" 4 Megapixel STARVIS™ CMOS
> 24× optical zoom, 16× digital zoom
> Starlight+ technology
> Max. 25/30 fps@4 MP
> IR distance up to 150 m
> Auto-tracking
> Perimeter protection
> Sound and light alarm
DAHUA SD8A840FA-HNT 8MP 40x Starlight IR WizMind Network PTZ Camera for Traffic
SD8A840FA-HNT
> 1/1.8" 8Megapixel STARVIS™ CMOS.
> Powerful 40x optical zoom.
> Starlight technology.
> Max. 25/30 fps@8MP.
> H.265 encoding.
> Illegal parking detection.
> ANPR.
> IP67.
DAHUA SD8C848PA-HNF 8M 48x Starlight IR WizMind Network PTZ Camera
SD8C848PA-HNF
> 48x optical zoom
> Starlight technology
> Max. 25/30 fps@8M
> IR distance up to 250 m
> H.265 encoding
> Two-way audio
> IR and white light, three night view modes
> IP67
> Auto-tracking
> Perimeter protecton
> Face recogniton
DAHUA SD8C845FG-HNF 8MP 45x WizMind 1/1.2'' CMOS Network PTZ Camera
SD8C845FG-HNF
> 45x optical zoom.
> Ultra light sensitivity.
> Max. 25/30 fps@4K.
> Auto-tracking.
> Perimeter protection.
> Face detection.
> Face recognition.
> Metadata.
> SMD Plus.
> IP67.
> Dual light fusion.
> Electronic defog.
> Wiper.
DAHUA SD8C848PA1-HNF 8MP 48x Starlight IR Network PTZ Camera
SD8C848PA1-HNF
> 1/1.8" 8Megapixel STARVIS™ CMOS.
> 48× optical zoom.
> Starlight technology.
> Max. 25/30 fps@8M.
> IR distance up to 500 m.
> H.265 encoding.
> Auto-tracking.
> Perimeter protection.
> Face recognition.
> Metadata.
> IP67.
DAHUA SD8A840XA-HNP-WP 8MP 40x Starlight WizMind Hydrological Monitoring Network Camera
SD8A840XA-HNP-WP
> Powerful 40x optical zoom
> IR distance up to 250 m
> Max. 25/30 fps@4K
> Water level marker detection and calibration
> Water level marker joining
> Boat detection
> IP67
DAHUA SD8A845QA-HNF 8MP 45x OIS IR Network PTZ Camera
SD8A845QA-HNF
> 45x optical zoom
> OIS
> IR distance up to 500 m
> Perimeter protection
> Auto-tracking
> Face recognition
> Metadata
> IP67
> Smart Wiper
DAHUA SD8A840-HNF-PA 8MP 40x Starlight IR PTZ AI Network Camera
SD8A840-HNF-PA
> Powerful 40x optical zoom
> Starlight technology
> Perimeter protection
> Metadata
> Face Recognition
> Auto-tracking
> Smart wiper
> IP67
DAHUA SD8A440FA-HNT 4MP 40× Starlight IR WizMind Network PTZ Camera for Traffic
SD8A440FA-HNT
> 1/1.8" 4Megapixel STARVIS™ CMOS.
> 40 × optical zoom.
> Starlight technology.
> Max. 25/30 fps@4MP.
> H.265 encoding.
> ANPR.
> Illegal parking detection.
> Traffic Event.
DAHUA SD8C448PA-HNF 4M 48x Starlight IR WizMind Network PTZ Camera
SD8C448PA-HNF
> 1/1.8" 4Megapixel STARVIS™ CMOS
> 48x optical zoom
> Starlight technology
> Max. 25/30 fps@4M
> IR distance up to 250 m
> H.265 encoding
> Two-way audio
> IR and white light, three night view modes
> IP67
> Auto-tracking
> Perimeter protecton
> Face recogniton
DAHUA SD8A3440GA-HNV 4MP 40× Starlight IR NETWORK PTZ CAMERA
SD8A440GA-HNV
4MP 40x Starlight IR Network PTZ Camera
> 1/1.8" 4Megapixel STARVIS™ CMOS.
> 40× optical zoom.
> Starlight technology.
> IR distance up to 500 m.
> Auto-tracking.
> Perimeter protection.
> Face Detection.
> Metadata.
> SMD.
> IP67.
DAHUA SD8C448PA1-HNF 4MP 48x Starlight IR Network PTZ Camera
SD8C448PA1-HNF
> 1/1.8" 4Megapixel STARVIS™ CMOS.
> 48× optical zoom.
> Ultra Starlight technology.
> Max. 50/60 fps@4M.
> IR distance up to 500 m.
> H.265 encoding.
> Auto-tracking.
> Perimeter protection.
> Face recognition.
> Metadata.
> IP67.
DAHUA SD8C440FD-HNF 4MP 40x Polarlight NETWORK PTZ CAMERA
SD8C440FD-HNF
> 1/1.8" 4Megapixel STARVIS™ CMOS, dual sensors
> 40× optical zoom
> Max. 25/30 fps@4M
> Dual light fusion
> Auto-tracking
> Perimeter protection
> Face recognition
> Metadata
> IP67
DAHUA SD8C440FD-HNF 4MP 40x Polarlight NETWORK PTZ CAMERA
SD8C440FD-HNF
> 1/1.8" 4Megapixel STARVIS™ CMOS, dual sensors
> 40× optical zoom
> Max. 25/30 fps@4M
> Dual light fusion
> Auto-tracking
> Perimeter protection
> Face recognition
> Metadata
> IP67
DAHUA SD8A440-HNF-PA 4MP 40x Starlight IR PTZ AI Network Camera
SD8A440-HNF-PA
> 1/1.8" 4Megapixel STARVIS™ CMOS
> Powerful 40x optical zoom
> Starlight+ technology
> Perimeter protection
> Metadata
> Face Recognition
> Auto-tracking
> Smart wiper
> IP67
DAHUA SD8C260PA-HNF 2M 60x Starlight IR WizMind Network PTZ Camera
SD8C260PA-HNF
> 60x optical zoom
> Starlight technology
> Max. 25/30 fps@2M
> IR distance up to 250 m
> H.265 encoding
> Two-way audio
> IR and white light, three night view modes
> IP67
> Auto-tracking
> Perimeter protecton
> Face recogniton
DAHUA SD8C260PA1-HNF 2MP 60x Starlight IR Network PTZ Camera
SD8C260PA1-HNF
> 1/1.8" 2Megapixel STARVIS™ CMOS.
> 60× optical zoom.
> Starlight technology.
> Max. 25/30 fps@2M.
> IR distance up to 500 m.
> H.265 encoding.
> Auto-tracking.
> Perimeter protection.
> Face recognition.
> Metadata.
> IP67.
DAHUA SD6AL445GB-HNV 4MP 45x Starlight Laser Network PTZ Camera
SD6AL445GB-HNV
> 1/2.8" 4Megapixel STARVIS™ CMOS.
> 45x optical zoom.
> Starlight technology.
> Max. 25/30 fps@2560 × 1440.
> The laser illumination distance up to 550 m.
> Auto tracking 3.0.
> Perimeter protection.
> Face detection.
> Video Metadata.
> SMD 4.0.
> IP67.
DAHUA SD6AL445GB-HNV-IR 4MP 45x Starlight IR Network PTZ Camera
SD6AL445GB-HNV-IR
> 1/2.8" 4Megapixel STARVIS™ CMOS.
> 45x optical zoom.
> Starlight technology.
> Max. 25/30 fps@2560 × 1440.
> IR distance up to 300 m.
> Auto tracking 3.0.
> Perimeter protection.
> Face detection.
> Video Metadata.
> SMD 4.0.
> IP67.
DAHUA SD6AL245GB-HNV 2MP 45x Starlight Laser Network PTZ Camera
SD6AL245GB-HNV
> 1/2.8"2Megapixel STARVIS™ CMOS.
> 45x optical zoom.
> Starlight technology.
> Max. 50/60 fps@1080p.
> The laser illumination distance up to 550 m.
> Auto tracking 3.0.
> Perimeter protection.
> Face detection.
> Video Metadata.
> SMD 4.0.
> IP67.
DAHUA SD60432DB-HNY 4MP 32x Starlight WizSense Network PTZ Camera
SD60432DB-HNY
> 1/2.8" 4Megapixel STARVIS™ CMOS.
> 32x optical zoom.
> Starlight technology.
> Max. 25/30fps@4MP.
> Perimeter protection.
> Face detection.
> SMD 3.0.
> IP67, IK10.
DAHUA SD6C3232GB-HNR-A-PV1 2MP 32 Starlight TiOC NETWORK PTZ CAMERA
SD6C3232GB-HNR-A-PV1
> 1/2.8”2Megapixel STARVIS™ CMOS.
> 32× optical zoom.
> Starlight technology.
> Max. 25/30 fps@2M.
> IR distance up to 150 m.
> Auto-tracking 3.0.
> Perimeter protection.
> Face detection.
> SMD 4.0.
> Quick Pick.
> Full-color illuminator; red and blue warning light.
> IP66.
> PoE (802.3at).
DAHUA SD6C3245GB-HNR-A-PV1 2MP 45 Starlight TiOC NETWORK PTZ CAMERA
SD6C3245GB-HNR-A-PV1
> 1/2.8" 2Megapixel STARVIS™ CMOS.
> 45× optical zoom.
> Starlight technology.
> Max.50/60fps@2M.
> IR distance up to 150 m.
> Auto-tracking 3.0.
> Perimeter protection.
> Face detection.
> SMD 4.0.
> Full-color illuminator; red and blue warning light.
> IP66.
> PoE (802.3at).
DAHUA SD6C3432GB-HNR-A-PV1 4MP 32 Starlight TiOC NETWORK PTZ CAMERA
SD6C3432GB-HNR-A-PV1
> 1/2.8" 4Megapixel STARVIS™ CMOS.
> 32× optical zoom.
> Starlight technology.
> Max. 25/30 fps@4M.
> IR distance up to 150 m.
> Auto-tracking 3.0.
> Perimeter protection.
> Face detection.
> SMD 4.0.
> Full-color illuminator; red and blue warning light.
> IP66.
> PoE (802.3at).
DAHUA SD6C3825GA-HNR-A-PV1 8MP 25 Starlight TiOC NETWORK PTZ CAMERA
SD6C3825GA-HNR-A-PV1
> 1/1.8" 8Megapixel STARVIS™ CMOS.
> 25× optical zoom.
> Starlight technology.
> Max. 25/30 fps@8M.
> IR distance up to 150 m.
> Auto-tracking 3.0.
> Perimeter protection.
> Face detection.
> SMD 4.0.
> Quick Pick.
> Full-color illuminator; red and blue warning light.
> IP66.
> PoE (802.3at).
DAHUA SD6C3425GB-HNR-A-PV1 4MP 25x Starlight TiOC Network PTZ Camera
SD6C3425GB-HNR-A-PV1
> 1/2.8" 4Megapixel STARVIS™ CMOS.
> 25× optical zoom.
> Starlight technology.
> Max. 25/30 fps@4MP.
> IR distance up to 150 m.
> Perimeter protection.
> Face detection.
> Full-color illuminator; red and blue warning light.
> Auto tracking 3.0
> Quick Pick.
DAHUA SD6CE245GB-HNR 2MP 45x Starlight IR Network PTZ Camera
SD6CE245GB-HNR
> 1/2.8" 2Megapixel STARVIS™ CMOS.
> 45x optical zoom.
> Starlight technology.
> Max. 25/30fps@1080P.
> IR distance up to 250 m.
> Auto-tracking 3.0.
> Perimeter protection.
> Face detection.
> SMD 4.0.
> Quick Pick.
> IP67, IK10.
DAHUA SD6CE445GB-HNR 4MP 45x Starlight IR Network PTZ Camera
SD6CE445GB-HNR
> 1/2.8" 4Megapixel STARVIS™ CMOS.
> 45x optical zoom.
> Starlight technology.
> Max. 25/30fps@4M.
> IR distance up to 250 m.
> Auto-tracking 3.0.
> Perimeter protection.
> Face detection.
> SMD 4.0.
> Quick Pick.
> IP67, IK10.
DAHUA SD6CE225DB-HNY 2MP 25x Startlight IR Network PTZ Camera
SD6CE225DB-HNY
> Powerful 25x optical zoom.
> Starlight Technology.
> Max. 25/30fps@2MP.
> IR distance up to 250 m.
> Deep-learning-based perimeter protection.
> SMD 3.0.
> PoE+.
> IP67, IK10.
DAHUA SD6CE432GB-HNR 4MP 32x Starlight IR WizSense Network PTZ Camera
SD6CE432GB-HNR
> 1/2.8" 4Megapixel STARVIS™ CMOS.
> 32× optical zoom.
> Starlight technology.
> Max. 25/30 fps@4M.
> IR distance up to 250 m.
> Auto Tracking 3.0.
> Perimeter protection.
> Face detection.
> SMD 4.0.
> IP67, IK10.
DAHUA SD6CE232GB-HNR 2MP 32x Starlight IR WizSense Network PTZ Camera
SD6CE232GB-HNR
> 1/2.8" 2Megapixel STARVIS™ CMOS.
> 32× optical zoom.
> Starlight technology.
> Max. 50/60 fps@1080p.
> IR distance up to 250 m.
> Auto Tracking 3.0.
> Perimeter protection.
> Face detection.
> SMD 4.0
> IP67, IK10.
Remember, proper maintenance of your Dahua PTZ camera will ensure continuous, reliable surveillance and extend its service life.
